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Employer : Puccino's Akm Hitchin Ltd
Location: Hitchin Railway Station, Station Approach, Walsworth Road, Hitchin, Hertfordshire, United Kingdom, SG4 9UL
Experience Required: At least 2 years
Salary: £30,000 to £39,000 per year
Working Hours: 37.5 hours per week

Benefits & Entitlements:
- 28 days of paid leave
- Complimentary meals during shifts

Career Prospects:
- Regular salary evaluations
- Opportunities for advancement
- Recognition and rewards for outstanding performance and commitment

Key Responsibilities:
- Maintain long-term relationships with key client.
- Monitor customer satisfaction levels and work to improve them.
- Collaborate with the sales team to identify new business opportunities within existing accounts.
- Analyze customer data to identify trends, opportunities, and areas for improvement.
- Coordinating online orders with kitchen staff.
- Stay updated with the latest CRM tools and technologies to enhance customer interactions.

Skills, Experience, and Qualifications Required:
- High school diploma or equivalent
- Proficiency in English
- Strong interpersonal skills
- Highly organized
- Goal-oriented and driven by results
- Excellent teamwork and leadership skills
Reference : Customer Service Manager jobs

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Published at 24-08-2024
Viewed: 55 times