Jewellery Store Manager at Jobisite / America Jobs

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Jewellery Store Manager

at Jobisite in Brent

We are seeking an experienced and skilled Jewellery Shop Manager to oversee the day-to-day operations of our Lesotho Jewellery shop. The successful candidate will be responsible for managing the shop's inventory, pre-orders, online sales team, and shop assistants, ensuring excellent customer service and driving sales growth. The Jewellery Shop Manager will report directly to the CEO of Lesotho Jewellery.

Key Responsibilities:

Day-to-Day Operations:
✔ Manage the shop's daily operations, ensuring efficient and effective management of stock, sales, and customer service.
✔ Oversee the shop's opening and closing procedures, ensuring all tasks are completed on time and to a high standard.

Stock Management:
✔ Manage the shop's inventory, including receiving, storing, and issuing stock.
✔ Conduct regular stock takes to ensure accurate inventory levels and identify any discrepancies.
✔ Implement effective stock rotation and inventory management systems to minimize waste and maximize sales.

Pre-Orders:
✔ Manage pre-orders for customers, ensuring timely delivery and excellent customer service.
✔ Coordinate with suppliers to ensure timely delivery of pre-ordered items.

Online Sales Team:
✔ Manage the online sales team, ensuring they are equipped to provide excellent customer service and meet sales targets.
✔ Conduct regular training sessions to improve team performance and customer service skills.

Shop Assistants:
✔ Manage the shop assistants, ensuring they are trained to provide excellent customer service and meet sales targets.
✔ Conduct regular performance evaluations and provide feedback to improve team performance.

Reporting:
✔ Prepare and submit regular reports to the CEO, including sales reports, inventory reports, and customer feedback.
✔ Analyze sales data and customer feedback to identify trends and areas for improvement.

Customer Service:
✔ Ensure excellent customer service, responding to customer inquiries and resolving any issues promptly and professionally.
✔ Develop and implement customer loyalty programs to increase repeat business and customer retention.

Marketing and Promotions:
✔ Assist in the development and implementation of marketing and promotional strategies to drive sales and increase brand awareness.
✔ Coordinate with the marketing team to ensure effective execution of marketing campaigns.

Budgeting and Cost Control:
✔ Manage the shop's budget, ensuring costs are controlled and expenses are minimized.
✔ Identify areas for cost savings and implement cost-cutting measures where necessary.

Requirements:
✔ Education: Bachelor's degree in Business Administration, Marketing, or a related field.
✔ Experience: At least 3 years of experience in a jewellery shop management or a related role.

Skills:
✔ Excellent communication and interpersonal skills.
✔ Strong leadership and management skills.
✔ Ability to work effectively in a fast-paced environment.
✔ Proficiency in Microsoft Office and Google Suite.
✔ Strong analytical and problem-solving skills.
✔ Ability to work flexible hours, including evenings and weekends.

What We Offer:

Competitive Salary: A competitive salary package that reflects your experience and qualifications.

Professional Development: Opportunities for professional growth and development, including training and mentorship programs.

Work-Life Balance: A supportive work environment that promotes work-life balance and well-being.
Reference : Jewellery Store Manager jobs

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