This job ad has been posted over 40 days ago...
0
applicants
Fron Desk Support
at Robin Laub, Stylist in California
Job Title: Front Desk Support
Company: Robin Laub, Stylist
Job Type: Full-time/Part-time
Job Overview:
Robin Laub, a premier stylist, is seeking a friendly and organized Front Desk Support professional to join our team. In this role, you will be the first point of contact for our clients, providing exceptional customer service while managing administrative tasks. Your responsibilities will include handling inquiries, scheduling appointments, and supporting the overall operations of our styling services.
Key Responsibilities:
Greet clients warmly and provide assistance with their inquiries and concerns.
Manage incoming calls, emails, and messages, directing them to the appropriate team members as needed.
Schedule and confirm appointments for clients, ensuring accurate calendar management.
Maintain organized records of client interactions, appointments, and transactions.
Assist with administrative tasks, including data entry, filing, and managing office supplies.
Collaborate with the styling team to ensure smooth operations and client satisfaction.
Handle payments and billing inquiries, ensuring a seamless checkout experience for clients.
Provide clients with information about services, promotions, and policies.
Assist in maintaining a clean and welcoming front desk area.
Support the marketing team with promotional events and client outreach.
Requirements:
Education: High school diploma or equivalent; additional education or certifications in office administration or customer service is a plus.
Experience: 1-2 years of experience in a front desk, administrative, or customer service role.
Skills:
Excellent verbal and written communication skills.
Strong organizational skills with attention to detail.
Ability to multitask and manage time effectively in a fast-paced environment.
Friendly and approachable demeanor with a focus on customer service.
Experience with appointment scheduling software is a plus.
Preferred Qualifications:
Familiarity with the beauty or fashion industry is advantageous.
Previous experience in a remote work setting.
Knowledge of social media platforms for client engagement.
Work Environment:
Fully remote position with flexible working hours.
Opportunity to work with a creative and supportive team dedicated to client satisfaction.
Compensation and Benefits:
Competitive hourly wage or salary based on experience.
Opportunities for career growth and professional development.
Flexible scheduling options.
Reference : Fron Desk Support jobs
Reference : Fron Desk Support jobs
Published at 24-09-2024
Viewed: 37 times
Viewed: 37 times