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Looking for Customer Support Agents and Online Content Moderator, GERMAN, DANISH or NORWEGIAN Native or Bilingual.

Are you not located in Malta yet? The company will provide a relocation package!

START DATE FULLY PAID TRAINING:
Danish Online Content Moderator - 2/12 or 01/25
Norwegian Customer Service Agents - 10/24
German Customer Service Agents and Content Moderator - 4/11 or 2/12


Responsibilities:

-View and review user-generated content (e.g. sales ads).
-Respond to customer inquiries via email on all topics related to the online marketplace, by maintaining a positive, empathetic and professional attitude towards the customers.
-Follow communication procedures and policies.
-Evaluate and make decisions in accordance with defined policies and guidelines.

Requirements:

-No previous experience is required however some customer service experience would be ideal
-Candidates must have strong PC skills, have the ability to learn to use new computer tools
-Must have good communication skills as well as possess strong analytical skills together with decision making skills, attention to detail and empathy when dealing with customers.
-German, Danish or Norwegian (native or advanced) and English language skills (conversational).
-Professional attitude, attendance – attends work on time, able to work autonomously, meet deadlines, follow procedures and instructions.
-Passionate about making a difference.
-Flexible in working times.


Perks:

-Work from home in Malta, hybrid set up
-Possibility to extend leave while working from abroad, within EU (up to 2 weeks)
-Team Performance Bonus, received twice a year, based on team performance
-Development and Career Opportunities
-Free transport to the office from certain areas in Malta
-Free Private Health Insurance cover (after probationary period)
-Free annual eye test
-Discounts for Gym Membership, Taxi Services
-Free English Course
-Work from home allowance

Please send your CV to elena@triskelconsulting.net, together with your salary expectations, a brief motivation on your interest, your chosen language and start date.
Reference : Customer Service and Content Moderator agents (German, Danish or Norwegian) jobs

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Published at 12-10-2024
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