Full-time ECommerce Fulfillment Manager-$65,000-$80,000

at International Consulting Services in Texas

Dallas, Texas

Essential Job Functions:

Forecast and manage inventory in partnership with the account managers and dropship managers.

Create, evaluate and improve internal and external processes

Develop and implement management of change plans and processes

Report weekly on key performance metrics to all internal stakeholders.

Monitor vendor returns internally with finance and dropship manager. Ensure timely processing back to vendors monthly and that proper credit is received from supplier.

Inspecting and overseeing the inventory records of the E-commerce and keeping track of all outbound shipments.

Manage the peak/promotional shipping lead times as it pertains to drop ship product.

Evaluate the third party carriers being used to deliver product and negotiate carrier shipping contracts for improvements.

Assist in partnering with internal teams including dropship manger and distribution center teams to determine how to best fulfill all products available to e-commerce customers.

Collaborate with the customer service and dropship manager teams to understanding root causes for any operational chargebacks to establish changes that need to be made to avoid future expenses.

Monitor e-commerce account availability and ordering frequency to find defects that are driving too low or too high inventory levels to make recommendations for changes.

Monitor operational KPIs like lead times, fulfillment rate, shipping time, etc. to track progress towards operational goals and work on initiatives to improve KPI’s.

Participate in annual and monthly budget/forecast setting processes.

Day to day operations—tracking, tracing, reporting, process documentation, and new vendor process launches, etc.

Specialized Knowledge/Skills:

Familiar with the operations of drop ship processes.

Strategic, down-field thinker with a keen eye for process improvement and change management.

Experience with inventory management tools (JD Edwards, NetSuite, etc.)

Experience with Radial

Effective problem solving skills.

Ability to work with little direction, maintaining confidentiality and professionalism.

Proficient in Microsoft Excel.

Sense of urgency and ability to work in a fast-paced environment.

Flexibility and ability to prioritize multiple assignments.

Self-Motivated with a critical attention to detail, deadlines and reporting.


Bachelors’ degree required

2+ years of drop ship experience

4+ years of relevant ecommerce experience

More information about the job

Is Relocation Available?


Is there a bonus structure?


Are you open to sponsorship?


This position is:

New Position

Is there a possibility to work remote?


Is there equity?


Are there flexible work hours?


Does this position have direct reports?


Who does this position report to?

Sr. Director

What are the 3-4 non-negotiable requirements on this position?

- MUST have drop ship experience (4 years preferred but flexible) - MUST have experience negotiating carrier shipping contracts - MUST have change management skill set - Looking for someone coming from an office environment, but who has knowledge of warehouse operations. Candidate needs to have the personal skills to functions at a higher corporate level, strategically looking down field.

What are the nice-to-have skills?

- Experience with radial

Reference : ECommerce Fulfillment Manager-$65,000-$80,000 jobs

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Published at 10-05-2017
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