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Contribute to team effort by accomplishing related results as needed

Manage large amounts of incoming calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships of trust through open and interactive communication

Meet personal/team sales targets and call handling quotas

Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

Keep records of customer interactions, process customer accounts, and file documents


Can you handle these effectively if you've been trained towards it?

Features:

- entering personal details of customers/clients

- entering information for classified company transactions

- transferring paper-based market research results

- processing sales invoices
Reference : Customer Service jobs

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Published at 28-10-2024
Viewed: 26 times