Bilingual Crisis Intervention Volunteer Services Coordinator at Jobisite / America Jobs

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Bilingual Crisis Intervention Volunteer Services Coordinator

at Jobisite in California

Full-Time (40 hours/week), Hourly, Non-Exempt.
Base Hourly Pay: $31.25, On-Call: $2.00, Bilingual: $.50
Location: YWCA Golden Gate Silicon Valley, San Jose, CA 95112
Website: www.yourywca.org
Program/Department: Crisis Intervention/Support Services (pending name change to Healing & Justice)

Join a passionate, dynamic team dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.

For over 100 years, YWCA Golden Gate Silicon Valley has provided programs and services that form a critical continuum of response, healing, and prevention. Our dedication to the people we serve is unparalleled. We have an exciting future, and the team to deliver on that lasting change for the people we serve. To encourage survivor self-determination, services are delivered through a strengths-based, non-judgmental and trauma-informed lens that aligns with our mission. Be a key part of shaping this future as our new Bilingual Crisis Intervention Volunteer Service Coordinator I in our Support Services (pending name change to Healing & Justice) Department.

Reporting to the In-Person Response Manager, the Bilingual Crisis Intervention Volunteer Service Coordinator I provide intakes, needs assessment, and information on community resources both in person and on the phone using a strength-based, client-centered, trauma-informed approach to individuals and families impacted by domestic violence, sexual assault, and human trafficking. This role will also coordinate volunteer schedules and ensure onboarding and training for volunteers within the Crisis Intervention program, ensuring they have the skills, cultural competency, and support they need to be successful in their service delivery and data entry.

We are seeking a compassionate, organized, and reliable individual with a high level of self-awareness and emotional intelligence. Essential to this role is a demonstrated ability working with culturally and economically diverse individuals and families and ability to work with those impacted by trauma; a demonstrated ability to function effectively in a fast-paced environment and to respond appropriately to unexpected situations.

Candidates must have excellent interpersonal skills to work independently and as part of a team. You must have an understanding of feminism and a strong commitment to social justice. Additionally, an ideal candidate will possess knowledge of and sensitivity to domestic violence and sexual assault issues, trauma, gender equity, and client-centered service provision.

Candidates must have a Bachelors Degree in a social services field or an equivalent combination of education and experience. Key to success is the ability to be present in a changing work environment; the ability to work independently and as a member of a diverse team with flexibility, initiative, and a sense of humor; and the ability to prioritize effectively and model healthy boundaries with empathy and compassion. Candidates should be competent in using Microsoft Office (Word, Outlook, Excel, PowerPoint) and have experience in confidential data management and record keeping.

The ideal candidate is a warm, self-starter deeply committed to providing services from a strengths-based, social justice and anti-oppression framework. Prior advocacy-based counseling and case management experience is a plus. Bilingual, bi-cultural and bi-literate skills are required (Spanish, Mandarin, or Vietnamese strongly preferred).

Work hours are primarily days, with some evenings, weekends, and holidays as part of an on-call rotation. This position is in person and in the office. The regular schedule is Monday Friday from 8:30 am 5:00 pm. Candidate must be within a drivable distance of Valley Medical Center Hospital within 30 minutes and Stanford Hospital within 45 minutes for in-person responses. Delivery of service may include overtime to accomplish the task at hand. On-call duties are required. Work includes lifting up to 30 pounds. Susceptible to compassion fatigue and/or vicarious trauma.

Required: Cleared background check (fingerprinting), valid TB test, valid 3+ years California drivers license, a clean driving record reliable transportation, and auto insurance. Must have completed or be willing to complete a 75-hour California State Domestic Violence and Sexual Assault Counselor certification. (Training will be provided). This position requires a Covid-19 vaccination due to the in-person interfacing required, and to promote the health and safety of others in the workplace and our community.

YWCA BENEFITS:

- A competitive benefits plan: Employer-paid plans covering employees premiums for health, dental, vision, and life insurance, and EAP.
- A high deductible medical plan available including employer contributions and optional employee contributions and a limited Flexible Spending Account available
- 15 paid holidays are made available each year: New Years Eve, New Years Day, Martin Luther King Day, Presidents Day, Womens International Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Indigenous Peoples Day, Veteran Day, Thanksgiving, and the day after Thanksgiving, Christmas Eve and Christmas Day.
- 20 days of annual accrued PTO to start as a Full-time
- Employee Assistance Program (EAP) and Talkspace for employees and their household members
- Immediate Employee contributed 403b, and an Employer Contributed 401a Retirement Plan with optional employee contributions after eligibility is met
- Parental leave with supplemental pay for eligible employees for up to eight weeks
- Infertility benefits through Kaiser
- Chiropractic, acupuncture, and herbal benefits
- Annual Retention Bonus
- Employee Discounts with TicketsatWork
- Optional employee contributed pet insurance through United Pet Care
- Free Access to the Calm App
- With access through Kaiser for the Ginger App and Class Pass
- Free Access to an employee financial wellness program called FinFit offered in partnership with Paychex

TO APPLY:
Submit Resume & Cover Letter to [email protected] with Bilingual Volunteer Coordinator in the subject line. Posting will continue until the position is filled.
The YWCA Golden Gate Silicon Valley is an Equal Opportunity Employer.
Reference : Bilingual Crisis Intervention Volunteer Services Coordinator jobs

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