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The ideal candidate will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction. If you have excellent communication skills, problem-solving abilities, and a passion for helping others, we encourage you to apply!

Key Responsibilities:

Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.

Assist customers with product/service information, orders, returns, and troubleshooting.

Resolve customer complaints efficiently and escalate issues when necessary.

Maintain accurate records of customer interactions and transactions in the CRM system.

Follow company policies and procedures to ensure high-quality customer service.

Collaborate with other departments to provide the best solutions for customers.

Meet or exceed performance metrics, such as response time and customer satisfaction scores.
Reference : Customer Service Representative jobs

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Published at 06-03-2025
Viewed: 6 times